What is Hybe.com
Hybe is an online platform of Stellaire Deux Ltd company, this platform offers unboxing game of the goods containing virtual boxes, this process is similar to surprise online shopping but with promise to receive more than what the shopper pay for. Headquarter of this network is located at Dublin, Ireland.
HOW IT WORKS
The Mystery Box
There are thousands of products hidden in some virtual boxes. All boxes are priced at a fixed value and contains some authentic items, but this remains a mystery that, what item is hidden in the boxes, this is why these box are called "Mystery Box", however this is guaranteed that the items in the box are equal to or exceed up to 95% of the value of the box and all products are 100% verified.
Pay For Shop
Members have to pay before unboxing, for this, they have to buy credits for which members can use "Top Up" feature for easy top up of their account via any available method, the network accepts multiple options such as Visa, Mastercard, Amex, G2A, PayPal, Paysafe, Bitcoin etc. This pre-paid credits are a method to avoid misuse of unboxing game without payment.
Pick and Unbox
Members can Browse and Pick any box among hundreds of optional boxes and unbox it to discover what item is in the box after that, everything depends on choosers' choice to order shipping or exchange for credit.
Order Shipping — Platform supports international shipping, member can order shipping of the discovered product. That shipping will be sent direct to the address which the member choose during checkout, and it cannot be changed later. However, member will have the right to choose the shipping option Hybe use third party service to deliver the products, so all shipping charges and tax etc (if any) have to be paid by the member receiving the products.
Exchange for credit — This platform avoids forced sell of any product which the person do not like, so a member can even exchange the product with the network for on-site credit in case he/she does not like that product and choose another box or any available digital reward.
Cancel, Return & Refund
As a platform for satisfying shopping, this network has policies of Cancellation, Return & Refund.
For those who first order a product but did not satisfy with it. Any non-compliant or defective product is bound to return for a new item within thirty (30) days, but that product must remain unused in the original pack, also the receipt of proof is mandatory, so the chooser must have to keep the receipt. If this is approved, the member will get a new item of the same product or refund in credit within forty-eight (48) hours.
If a member is not satisfied with the platform, then there is a choice to cancel the purchase on condition. The Member is able to cancel the unspent credit within 14 days (two weeks) from the date of purchase. Any credit, that that is used to unbox a box or exceeded the 14 days limit of purchase time, is not available to be canceled.
Loyalty Rewards
Hybe offers loyalty rewards by offering credits for simple tasks like follow them on social media; or by crediting extra for shopping, like extra credits for opening a number of boxes, say 10 boxes, 50 boxes, 100 boxes. There is a daily loyalty reward as well, members will receive a free mystery box every 24 hours. Hybe also reward "TopDrop" items top 100 participants of the month, this reward is credited on last day of the month.
SUPPORT
Hybe support is available via email and live chat, members can contact support for their problem / query any time.
Hybe is an online platform of Stellaire Deux Ltd company, this platform offers unboxing game of the goods containing virtual boxes, this process is similar to surprise online shopping but with promise to receive more than what the shopper pay for. Headquarter of this network is located at Dublin, Ireland.
HOW IT WORKS
The Mystery Box
There are thousands of products hidden in some virtual boxes. All boxes are priced at a fixed value and contains some authentic items, but this remains a mystery that, what item is hidden in the boxes, this is why these box are called "Mystery Box", however this is guaranteed that the items in the box are equal to or exceed up to 95% of the value of the box and all products are 100% verified.
Pay For Shop
Members have to pay before unboxing, for this, they have to buy credits for which members can use "Top Up" feature for easy top up of their account via any available method, the network accepts multiple options such as Visa, Mastercard, Amex, G2A, PayPal, Paysafe, Bitcoin etc. This pre-paid credits are a method to avoid misuse of unboxing game without payment.
Pick and Unbox
Members can Browse and Pick any box among hundreds of optional boxes and unbox it to discover what item is in the box after that, everything depends on choosers' choice to order shipping or exchange for credit.
Order Shipping — Platform supports international shipping, member can order shipping of the discovered product. That shipping will be sent direct to the address which the member choose during checkout, and it cannot be changed later. However, member will have the right to choose the shipping option Hybe use third party service to deliver the products, so all shipping charges and tax etc (if any) have to be paid by the member receiving the products.
Exchange for credit — This platform avoids forced sell of any product which the person do not like, so a member can even exchange the product with the network for on-site credit in case he/she does not like that product and choose another box or any available digital reward.
Cancel, Return & Refund
As a platform for satisfying shopping, this network has policies of Cancellation, Return & Refund.
For those who first order a product but did not satisfy with it. Any non-compliant or defective product is bound to return for a new item within thirty (30) days, but that product must remain unused in the original pack, also the receipt of proof is mandatory, so the chooser must have to keep the receipt. If this is approved, the member will get a new item of the same product or refund in credit within forty-eight (48) hours.
If a member is not satisfied with the platform, then there is a choice to cancel the purchase on condition. The Member is able to cancel the unspent credit within 14 days (two weeks) from the date of purchase. Any credit, that that is used to unbox a box or exceeded the 14 days limit of purchase time, is not available to be canceled.
Loyalty Rewards
Hybe offers loyalty rewards by offering credits for simple tasks like follow them on social media; or by crediting extra for shopping, like extra credits for opening a number of boxes, say 10 boxes, 50 boxes, 100 boxes. There is a daily loyalty reward as well, members will receive a free mystery box every 24 hours. Hybe also reward "TopDrop" items top 100 participants of the month, this reward is credited on last day of the month.
SUPPORT
Hybe support is available via email and live chat, members can contact support for their problem / query any time.