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Tawk.to Reviews: SCAM or Legit?

B

Banglashi

Guest
What is Tawk.to, Inc.?
tawk-to-logo.jpg

Tawk.to, Inc. is a company that offers live chat business messenger that has a website code that can be placed on your website, blogs, or any pages that you have a control over it and can place some html code. It was founded in London, U.K. by a small team of developers in 2011, it was originally named talk.lv, 2012 Riga, Latvia office opened in January, 2012, August 2012 - released the first desktop alpha version, 2013 released the android alpha, October, 2013 released the desktop beta launch in Las Vegas, Nevada. November 2013 released the multi-language support. December 2013 marked the milestone of 1000 agents. March, 2014 launched the native android beta. April 2014 released the widget languages featuring English, French, German, Italian and Romanian. May 2014 launched the IOS beta app. October 2014 marked the milestone to reach 5000 agents. October 2014 marked the release and site pages division for the app and for the tawk.to pages. The latest is November 2018 which released the 2 million agents and for more details, check this page:
Code:
https://www.tawk.to/timeline/
It's their 6th year anniversary so as a thank you to them, I decided to make this company review on their behalf.

Their Product
I'm also one of those 2million agents using their chat app on my websites. It's 100% free to put into your website, one time registration and then you just add the websites you need to have a chat app.

Here's how it looks like from a visitor view point:
outside-chat.jpg

Everytime you're online you can pre-programmed it to show your avatar or your real picture to visitors with a pre-programmed message that you desire and at any number of seconds that will display, and it's called Triggers from tawk.to lingo.

Here are some of it's features:
Code:
tawk.to makes it easy to deliver personalized and real time customer service


Monitor traffic on your website and be there when visitors need you most


Proactively initiate a chat with your website visitors and app users


Unlock a new frictionless channel for conversational commerce

How It looks like from the owner's chat panel?
Here's what the chat panel when you're using it due to privacy i can't see you the actual chat happening. This is the dashboard.
chatpanel.jpg


Technical Specifications
Their domain name was registered from Tonic which is .to for country Tonga. Remember those days we can register it for free but they have paid their domains and their web security is handled by no less than Cloudflare.

PROS and CONS

PROS :

- As we know chat is the most effective real-time communication on the internet and it's high-time that its being used on business website

- You are able to know and chat with your visitors who then can be turned into a customer

CONS:

- I can't think of anything yet

Invitation to Join In
I think you already are using this from your website but at the least you can still use it on your blog or if this is your first-time using it, then you are free to use it on unlimited number of domains and subdomains.

 
This is how it looks like if you have visitors on your website where tawk is installed.
tawk2.jpg

since i've pre-programmed the trigger to answer all on real-time it will greet the visitor and then all i have to do is wait for the visitor to reply and then i can chat. in the info tab above you can see that the ip is hidden, meaning the visitor is using vpn, tor or proxy, and it's using chrome on linux, most probably on vps as it visits my bitcoin faucet, then it will start to claim but the makejar faucet software will block and ban it since it's using proxy not it's real ip address, i almost know the story, different characters but same story line. and they will complain on my trouble ticket but this time it will show their real ip address to which i will respond i can't see that ip address of yours claiming you must be using a vpn or proxy when you claimed. almost like a broken record lol
 

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